Privacy Policy

V1.1
17 April 2025
The information is not to be considered valid for other websites that may be consulted through links on our site. The owner is not to be considered in any way responsible for the websites of third parties.

Decode Chartered Professional Accountants P.C. Ltd. ("Company," “Decode Accounting,” "we," "our," or "us") is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and disclose your personal information when you visit our website, decodeaccounting.ca (the "Website") or use our accounting services.

By using our Website and services, you agree to the terms outlined in this Privacy Policy.

(1) Information We Collect

When you visit our site, we may collect some basic information to help us improve your experience. This includes:

1. Basic information like your IP address, browser type, and the pages you visit.

2. Interactions like clicks, time spent on pages, and how you navigate our site.

3. If you sign up for our emails or resources, we collect your name and email address to send you the content you requested.

We might also use cookies to remember your preferences, so the next time you visit, everything feels just right. If you register on our site, we’ll store your email and username securely on our server.

(2) How We Use Your Information

We use the information collected for the following purposes:

1. To provide accounting, bookkeeping, and tax-related services.

2. To respond to your inquiries and customer service requests.

3. To send important updates regarding our services.

4. To improve our website, services, and user experience.

5. To comply with legal and regulatory obligations.

6. For marketing purposes (only with your explicit consent).

(3) Consent

By providing us with personal information, you consent to its collection, use, and disclosure as described in this Privacy Policy. You may withdraw your consent at any time by contacting us (see Section 9). However, withdrawing consent may limit our ability to provide certain services to you.

(4) How We Protect Your Information

We take reasonable steps to protect your personal information from unauthorized access, disclosure, or misuse. Security measures include:

1. Data encryption

2. Secure servers and firewalls

3. Access control measures for sensitive data

While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We encourage you to take precautions when sharing personal information online.

(5) Sharing and Disclosure of Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following situations:

1. Service Providers: We may share your data with trusted third-party service providers who assist in delivering our services (e.g., cloud storage, payment processors). These providers must comply with privacy laws and protect your information.

2. Legal Compliance: If required by law, we may disclose your personal information to comply with a legal obligation, such as responding to a court order or regulatory request.

3. Business Transfers: In the event of a merger, acquisition, or sale of our business, your personal information may be transferred to the new entity.

(6) Retention of Information

We retain personal information only as long as necessary for the purposes outlined in this Privacy Policy or as required by Canadian tax and business laws. When no longer needed, personal data is securely deleted or anonymized.

(7) Your Choices

To understand and exercise your rights contact us using the contact information on our Website.

(8) Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. These may include:

1. Essential Cookies: Required for the Website to function properly.

2. Analytical Cookies: Help us understand how users interact with our Website (e.g., Google Analytics).

3. Marketing Cookies: Used for personalized ads (only with consent).

You can manage cookie preferences through your browser settings.